Shipping Information

Price and Availability

  • Premium and express shipping prices depend on the weight
  • Economy shipping is only possible until 1.6kg / 3.5 pounds
  • You will see the calculated prices and delivery times when you check out

Packing and Handling

  • All economy orders received before 12:00 noon will be sent on the same day
  • All premium and express orders received before 14:00 will be sent on the same day
  • No orders get sent out on holidays and weekends

Location

  • All orders, except the SSG24, will be sent from Vienna, Austria
  • The SSG24 will be sent directly from the factory to decrease the waiting time

European Union & Switzerland

Shipping MethodDelivery TimeSending on the same day if ordered beforeSending with
Economy Shipping5-8 Days12:00 noon (Central European Time)Austrian POST
Premium Shipping1-4 Days14:00 noon (Central European Time)DHL / DPD
Overnight ShippingNext Day Delivery14:00  (Central European Time)UPS
SSG24 Shipping5 DaysPreorderEMS

 

United States, Canada

Shipping MethodDelivery TimeSending on the same day if ordered beforeSending with
Economy Shipping10-15 Days12:00 noon (Central European Time)Austrian POST
Express Shipping2-3 Days14:00  (Central European Time)UPS
SSG24 Shipping5 DaysPreorderEMS

 

Japan, Hong Kong & Taiwan

Shipping MethodDelivery TimeSending on the same day if ordered beforeSending with
Economy Shipping10-15 Days12:00 noon (Central European Time)Austrian POST
Express Shipping2-3 Days14:00  (Central European Time)UPS
SSG24 Shipping5 DaysPreorderEMS

 

All Other Countries

Shipping MethodDelivery TimeSending on the same day if ordered beforeSending with
Economy Shipping10-15 Days12:00 noon (Central European Time)Austrian POST
Express Shipping2-4 Days14:00  (Central European Time)UPS
SSG24 Shipping5 DaysPreorderEMS

 

Additional Notes

  • Shipping days are only counting working days
  • Due to high volumes during product launches small delays may occur
  • States delivery times are averages and not guaranteed